Automation
The process of automating manual tasks using technology to improve efficiency and accuracy. Opportunities in automation include roles such as automation engineers, automation testers, and automation specialists.
Automation Engineer
Automation Engineers design, programme, simulate, and test automated machinery and processes to complete precise tasks. They typically work in industries such as car manufacturing or food processing plants where machines carry out repetitive functions.
Soft Skills:
Problem-solving, teamwork, communication.
Hard Skills:
Proficiency in PLC programming, knowledge of industrial control systems, understanding of CAD software.
Personality Traits:
Detail-oriented, analytical, patient.
Robotic Process Automation (RPA) Developer
RPA Developers are responsible for coding and designing robotic process automation. These bots carry out repetitive tasks within business processes, increasing efficiency and freeing up human workers.
Soft Skills:
Problem-solving, attention to detail, communication.
Hard Skills:
Proficiency in RPA tools (UiPath, Blue Prism), programming languages (Python, Java), understanding of business process analysis.
Personality Traits:
Innovative, analytical, adaptable.
Control Systems Engineer
Control Systems Engineers design, develop, and implement systems that control equipment or machinery. They often work in industries such as manufacturing, aerospace, and automotive.
Soft Skills:
Teamwork, problem-solving, communication.
Hard Skills:
Knowledge of control theory, understanding of CAD software, proficiency in programming languages (MATLAB, C/C++).
Personality Traits:
Analytical, meticulous, persistent.
Test Automation Engineer
Test Automation Engineers design and write programmes that run automatic tests on new or existing software. They help expedite the testing process and reduce the chance for human errors.
Soft Skills:
Problem-solving, detail orientation, teamwork.
Hard Skills:
Proficiency in test automation tools (Selenium, TestComplete), programming languages (Java, Python), understanding of software QA methodologies.
Personality Traits:
Patient, analytical, methodical.
Automation Analyst
Automation Analysts are responsible for identifying and implementing automation opportunities within an organisation. They analyse business processes and work with other team members to develop automation strategies.
Soft Skills:
Communication, problem-solving, decision-making.
Hard Skills:
Understanding of automation tools and technologies, business process analysis, project management.
Personality Traits:
Strategic thinker, detail-oriented, adaptable.
Business Process Automation Analyst
Business Process Automation Analysts are responsible for identifying tasks and processes that can be streamlined through automated systems. They work closely with various departments to understand their processes and requirements.
Soft Skills:
Communication, problem-solving, attention to detail.
Hard Skills:
Familiarity with business process mapping and automation tools, data analysis, project management.
Personality Traits:
Analytical, adaptable, solution-oriented.
CRM Administrator
CRM Administrators are in charge of managing a company’s Customer Relationship Management (CRM) system. Part of their role may include automating tasks such as data entry, customer communication, or report generation.
Soft Skills:
Interpersonal skills, problem-solving, attention to detail.
Hard Skills:
Proficiency in CRM systems (Salesforce, Microsoft Dynamics), understanding of sales processes, data analysis.
Personality Traits:
Organised, proactive, customer-focused.
Marketing Automation Specialist
Marketing Automation Specialists leverage technology to streamline and automate marketing tasks and workflows, improving operational efficiency and driving revenue growth.
Soft Skills:
Creativity, communication, strategic thinking.
Hard Skills:
Proficiency in marketing automation platforms (HubSpot, Marketo), email marketing, data analysis.
Personality Traits:
Innovative, results-driven, analytical.
HRIS Specialist (Human Resources Information System)
HRIS Specialists manage a company’s HR technology systems. They might automate tasks such as benefits administration, time tracking, or recruitment.
Soft Skills:
Communication, attention to detail, problem-solving.
Hard Skills:
Proficiency in HRIS systems (Workday, PeopleSoft), data analysis, project management..
Personality Traits:
Organised, proactive, meticulous.
